Go to Help > About – and click the button that says Reset all settings to their default value and remove password. If you have never had another version of Embird running, and are still in the 30 days or 100 opens, I would ignore that message for the moment. Not sure where it got one unless you tried typing one in or you had an earlier version of Embird running on the computer. HI Renee, The error message means Embird has found a password or a number in an area where it expects to find one.